Privacy Notice for Body Works Cheshire (BWC) Clinical Massage Services

Effective Date: 4^th October 2024

Who we are:

Body Works Cheshire is a privately owned independent business offering bespoke clinical and therapeutic massage treatments.

This Privacy Notice outlines how Body Works Cheshire (BWC) collects, uses, processes, and protects personal information obtained through our website. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law (GDPR). This privacy notice tells you what to expect us to do with your personal information when you contact us or interact with our website.

Information we collect

BWC collects and stores personal information provided by you via our website contact form, we may collect and process the following information:

• Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us improve our website’s functionality and performance. By using cookies, we can remember your preferences and provide you with a more personalized experience. You can adjust your browser settings to block cookies; however, some features of our website may be affected.
• Email Subscription: If you choose to subscribe to our mailing list, we may collect your email address. We use a reputable email-sending service that provides opt-in and opt-out services. You can unsubscribe from our emails at any time by clicking the ‘unsubscribe’ link in the emails you receive or by contacting us directly at laura@bodyworkscheshire.co.uk

 

Use of Information

We use the collected information for the following purposes:

• Website Improvement: Analysing website usage patterns to enhance user experience and optimize our services.
• Job Applications: If you have applied for a job with us through our contact form or through email.
• Complaints: You have made a complaint to us through our website contact form or through email.
• Information Request: if you have made an information request.

 

Data Storage

All data collected through our website, including cookie data and email subscription information, is stored on secure servers located in the United Kingdom.

Sharing of Information

BWC do not sell, trade, or otherwise transfer your personal information. We occasionally use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Links to other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

Your Rights

You have the right to unsubscribe from our mailing list at any time. To exercise this right, you can click the ‘unsubscribe’ link in the emails you receive or contact us directly at laura@bodyworkscheshire.co.uk

Your right to complain

If you have queries or concerns, please email laura@bodyworkscheshire.co.uk and we’ll respond.

Alternatively, the supervisory authority in the UK for data protection matters is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by us, you can make a complaint to the ICO. The ICO Helpline number is 0303 123 1113.

How you can contact us

Email: We process data in the UK at the above business address. We do utilise cloud computing applications such as Microsoft Office 365 which potentially means that data may be stored outside of the UK.

Data Security

We implement security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice at any time. The latest version will be posted on our website with the effective date.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us at:

Body Works Cheshire,  38 Primrose Avenue, Haslington, Cheshire, CW1 5NY

Email: laura@bodyworkscheshire.co.uk

Phone: 07496365141